Terms & Conditions

Last Updated: June 18, 2026

Please read these Terms & Conditions carefully before using the Revordi website or purchasing our leather care products. By accessing our website or making a purchase, you agree to be bound by these terms.

1. Introduction

These Terms & Conditions govern all transactions placed online, over the telephone, or in-person with Revordi (“we,” “us,” “our Company”). Throughout this document, references to leather care products include conditioners, cleaners, polishes, protectors, and all leather craftsmanship items we sell.

2. Product Descriptions & Accuracy

  • Product Information: We strive to provide accurate descriptions, images, and pricing for all leather care products. However, we do not guarantee that all information is error-free.
  • Color Variations: Product colors may appear slightly different due to lighting conditions, screen settings, and natural leather variations.
  • Product Modifications: We reserve the right to modify products, ingredients, or packaging without prior notice.
  • Intended Use: All products are designed for leather care as described. Using products for unintended purposes is not recommended and may void warranties.

3. Orders & Payment

  • Order Placement: Orders can be placed through our website, by phone, or email.
  • Order Acceptance: Your order constitutes an offer to purchase. We accept orders at our discretion and may refuse any order without reason.
  • Payment Methods: We accept credit cards, debit cards, and other payment methods as displayed on our website.
  • Payment Timing: Full payment is required before order processing. Late payments may result in order cancellation.
  • Price Changes: Prices may change without notice. The price at checkout is confirmed upon order acceptance.
  • Order Errors: We reserve the right to correct any pricing or product errors discovered after order placement.

4. Shipping & Delivery

  • Delivery Timeframes: Standard delivery is 3-7 business days within Egypt. International shipping times vary by destination.
  • Shipping Costs: Shipping charges apply as displayed at checkout. We may offer free shipping on qualifying orders.
  • Risk of Loss: All items shipped from our facility are fully insured. Risk of loss passes to you upon delivery to your address.
  • Delivery Issues: If delivery is delayed or failed, contact us within 7 days at support@revordi.com.
  • International Restrictions: Some products may not be available for international shipping due to regulatory restrictions.

5. Product Warranties & Disclaimers

Warranty Coverage

Revordi warrants that all leather care products are free from defects in materials and manufacturing for a period of 12 months from purchase.

Warranty Limitations

  • Natural Leather Variations: Leather is a natural material. Variations in texture, color grain, and appearance are not defects.
  • Application Results: We do not guarantee specific results on all leather types. Performance may vary based on leather age, condition, and type.
  • External Factors: Results may be affected by humidity, temperature, storage conditions, and pre-existing leather damage.
  • Proper Use Required: Warranties do not cover damage from improper application, exceeded usage instructions, or unauthorized modifications.

Important Disclaimers

  • Leather Type Compatibility: Not all products work on all leather types (suede, nubuck, exotic leathers). Check product compatibility before purchase.
  • Pre-Existing Conditions: Products may not repair or cover existing damage, stains, or discoloration.
  • Professional Testing: For valuable, antique, or sensitive leather items, professional testing is recommended before full application.
  • No Medical Claims: Our products are for leather care only and make no medical or health claims.

6. Returns & Refunds

Our return and refund policy is outlined separately. Please review our Refund & Return Policy for complete details.

  • Returns must be requested within 30 days of delivery
  • Unopened products only (leather care products cannot be returned if opened)
  • Proof of purchase required
  • Customer responsible for return shipping unless product is defective

7. Liability & Limitations

  • Liability Limit: Our maximum liability is limited to the purchase price of the product involved.
  • No Consequential Damages: We are not liable for indirect, incidental, or consequential damages including loss of use, loss of value, or damage to leather items beyond product defects.
  • Customer Responsibility: Customers are responsible for following all care instructions and testing products on small areas before full application.
  • Professional Items: We are not liable for damage to leather items of high value, antique status, or professional use without prior consultation.

8. Intellectual Property

  • Ownership: All content on this website (text, images, logos, trademarks, designs) is owned by Revordi and protected by copyright laws.
  • Restricted Use: You may not use, reproduce, distribute, or modify any Revordi content without written permission.
  • Trademarks: “Revordi” and our logo are registered trademarks. Unauthorized use is prohibited.
  • User Content: Any content you submit (reviews, photos) grants us permission to display it on our website.

9. Website Use & Security

  • Authorized Use: You may use our website for personal shopping and information purposes only.
  • Prohibited Activities: You cannot attempt to hack, spam, violate security, or infringe copyright on our website.
  • Account Security: If you create an account, you are responsible for maintaining password security.
  • Website Availability: We do not guarantee uninterrupted website access and may suspend services without notice.

10. Privacy & Customer Information

We collect and process customer information as described in our Privacy Policy. By using our website, you agree to:

  • Provide accurate and complete information
  • Allow us to collect data for order processing and customer service
  • Understand how we protect and store your information

11. Termination

  • Our Right: We may terminate or suspend your account or orders at any time for any reason, including violation of these terms.
  • Your Right: You may cancel orders within the return period as outlined in our Refund Policy.
  • Effect: Termination does not affect your rights for products already delivered.

12. Dispute Resolution

  • Contact First: For any disputes, contact us at support@revordi.com before pursuing other actions.
  • Response Time: We commit to responding within 24-48 hours.
  • Governing Law: These terms are governed by the laws of Egypt.
  • Consumer Rights: Your statutory consumer rights under applicable law cannot be excluded.
  • Jurisdiction: Any legal proceedings shall take place in Cairo, Egypt.

13. Changes to These Terms

  • We may update these Terms & Conditions periodically.
  • Updated terms will be posted on this page with a new “Last Updated” date.
  • Changes become effective 7 days after posting.
  • Continued use of our website after changes constitutes acceptance of new terms.

14. Contact Information

For questions about these Terms & Conditions, contact us:

15. Consumer Rights Notice

Your Legal Protections:

Our products come with guarantees that cannot be excluded under applicable consumer protection laws. You are entitled to:

  • Major Failure: Replacement or refund for major product failure
  • Acceptable Quality: Repair or replacement if products fail to meet acceptable quality standards
  • Compensation: Compensation for reasonably foreseeable loss or damage

Revordi – Premium leather care products crafted with quality and integrity. We stand behind every product we sell.

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